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Support
Contact

Support Desk

BAUTEK Support

Choose the support route that fits your project, product questions, or after-sales needs.

Leave the details once and the right person will review and follow up.

Recommended first stepQuote inquiry

Contact Form

Contact

Reviewed in order

Use this form for product differences, application suitability, and specification checks.

Purpose

Product inquiry

Response

Reviewed in order

Required

Name, phone, title, message

Please include the product, application area, and any specification details you want to confirm.

* Required field

Privacy Collection and Use Notice⌄

1. Data collected

  • Required items: Name, email, phone number, subject, and inquiry message
  • Optional items: Company

2. Purpose of collection

  • Respond to product and service inquiries
  • Receive and process after-sales requests
  • Maintain customer service records

3. Retention period

Stored for three years from the date of collection and then deleted

If retention is required by law, the information is kept for that period

4. Right to refuse and impact

You may refuse consent to the collection, use, and delegation of personal information. However, refusing consent for required information may limit service availability.

The above is managed in accordance with our privacy policy, and details can be reviewed at any time.

After-sales

After-sales Support

KakaoTalk recommended

For the fastest after-sales support, use KakaoTalk.

Share the site details and issue photos together for a faster review.

카카오톡 아이콘Open KakaoTalk Chat

Step 1

Open the channel

Step 2

Send site details and photos

Step 3

Receive follow-up guidance

Phone Support (Optional)

Use this only if email or the inquiry form is not convenient.

Main line: 031-351-0178
Business hours: Weekdays 09:00 - 17:30 (Lunch 12:30 - 13:30) | Closed on weekends and public holidays

FAQ

Frequently Asked Questions

The most common questions about products, after-sales support, ordering, and company information are organized here.

Category 01

Support

Questions about product details, after-sales support, ordering, and company policy.

Shopping Mall

Shopping mall

Shopping Mall

Purchase parts and selected products online.

Parts and accessory orders

The shopping mall is managed separately and opens in a new window.